Privacy Policy
How Nuvexaloriva protects and manages your personal information
Information We Collect
When you use Nuvexaloriva's budgeting platform, we collect information that helps us provide better financial education services. This includes details you provide directly and information gathered through your platform interactions.
Personal Information
- Name, email address, and phone number when you register
- Financial goals and budgeting preferences you share
- Communication preferences and profile settings
- Feedback and support inquiries you submit
Usage Information
- Pages visited and features used within our platform
- Time spent on different sections and learning modules
- Device information including browser type and operating system
- IP address and general location data
How We Use Your Information
Your information helps us create personalized budgeting experiences and improve our educational content. We process this data to deliver the services you expect and enhance your learning journey.
We never sell your personal information to third parties. Your financial education data remains confidential and is used solely to improve your experience with Nuvexaloriva's platform.
- Providing personalized budgeting recommendations and educational content
- Sending relevant course updates and financial literacy resources
- Improving platform functionality based on user behavior patterns
- Responding to support requests and technical issues
- Ensuring account security and preventing unauthorized access
Data Sharing and Third Parties
Nuvexaloriva works with select service providers to maintain our platform and deliver educational content. These partnerships are carefully managed to protect your privacy while ensuring quality service.
Service Providers
We share limited data with trusted partners who help us operate the platform. This includes hosting services, email providers, and analytics tools that help us understand how people use our educational content.
- Cloud hosting providers for secure data storage
- Email services for course communications and updates
- Analytics platforms to improve user experience
- Payment processors for subscription management
Legal Requirements
We may disclose information when required by Canadian law or to protect our users and platform integrity. This includes responding to valid legal requests and preventing fraudulent activities.
Your Privacy Rights
Under Canadian privacy laws, including PIPEDA, you have specific rights regarding your personal information. We make it straightforward to exercise these rights through our platform or by contacting our team.
Access Your Data
Request a copy of all personal information we hold about you, including usage patterns and preferences.
Update Information
Modify your profile details, communication preferences, or financial goals at any time through your account settings.
Delete Account
Remove your account and associated data from our platform, with certain exceptions for legal or security purposes.
Data Portability
Export your learning progress and preferences in a common format for use with other services.
To exercise any of these rights, contact us at info@Nuvexaloriva.world with your request. We'll respond within 30 days and verify your identity before processing any changes to your account or data.
Data Security and Protection
We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure. Our approach combines technical safeguards with strict internal policies.
Technical Safeguards
- Encryption of data both in transit and at rest using industry-standard protocols
- Regular security audits and vulnerability assessments
- Multi-factor authentication for account access
- Secure backup systems with geographic redundancy
Access Controls
Only authorized Nuvexaloriva team members can access user data, and access is granted on a need-to-know basis. All access is logged and regularly reviewed for compliance purposes.
Data Retention and Deletion
We keep your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and regulatory requirements.
- Account information: Retained while your account is active, plus 2 years after closure
- Learning progress data: Kept for 3 years to support continued education
- Communication records: Maintained for 1 year for quality assurance
- Support tickets: Archived for 2 years to improve service quality
- Analytics data: Anonymized after 12 months and retained for platform improvement
When you delete your account, we remove personal identifiers within 30 days. Some anonymized data may be retained for research and platform improvement purposes, but cannot be linked back to you.
Cookies and Tracking
Nuvexaloriva uses cookies and similar technologies to enhance your platform experience and understand how our educational content performs. You can control these preferences through your browser settings.
Types of Cookies
- Essential cookies: Required for platform functionality and security
- Preference cookies: Remember your settings and customization choices
- Analytics cookies: Help us understand content effectiveness and user engagement
- Performance cookies: Monitor platform speed and identify technical issues
International Data Transfers
While Nuvexaloriva primarily operates within Canada, some of our service providers may process data outside Canadian borders. We ensure adequate protection through contractual safeguards and privacy frameworks.
All international transfers comply with PIPEDA requirements and include appropriate security measures. We regularly review our providers' privacy practices to maintain protection standards.
Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through email or platform notifications at least 30 days before taking effect.
Minor updates, such as clarifications or contact information changes, may be posted directly to this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Questions and Contact
If you have questions about this privacy policy or how we handle your information, we're here to help.
Email: info@Nuvexaloriva.world
Phone: +17804138155
Mail: Nuvexaloriva Privacy Officer
83 Dufferin St S, Alliston, ON L9R 1E9, Canada
We aim to respond to all privacy inquiries within 5 business days.
This privacy policy is effective as of January 15, 2025. Last updated: January 15, 2025.